Jargon and clichés are the entrenched highly transmissible viruses of business, so we’re in favor of anyone trying to eradicate them. Lake Superior State University’s annual list of words and phrases that should be banished includes the following time-worn utterances: “Wait, what?"; “No worries"; “At the end of the day"; “That being said"; “Circle back"; “Deep dive"; the ubiquitous, yet elusive “New normal"; “You’re on mute"; and “Supply chain." I'm confident most businesses couldn’t function without those last two.